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The mortgage servicing landscape has long been a crucible of change, where today’s decisions lay the groundwork for the industry’s future. Formed in 2023, the MSEA is a platform for nurturing the next generation of mortgage leaders. Here’s what our panel of mortgage servicing executives had to share.
Tim Nelson, a longtime reverse mortgage industry professional and reverse department manager at VIP Mortgage in Scottsdale, Arizona , spent 20 years in the home lending arena before shifting his focus entirely to reverse. Nelson is now a reverse mortgage borrower in addition to being an industry professional.
Describing the modern-day mortgage market as challenging would be an understatement, to say the least. Mortgage interest rates have steadily ramped up throughout 2024. The average rate throughout 2024 for 30-year fixed mortgages was 6.72% higher than it was during the 2008 market crash.
The state of leadership in the mortgage industry When people say, Theres no such thing as a perfect company, are they really acknowledging an inherentflaw or are they feeling the void left by inadequate leadership? Training on emotional intelligence can transform anorganizations culture. Heres how: 1.
No one can know what, exactly, will change in 2025 for the mortgage servicing industrys quality control units, but experts agree there will be changes. For mortgage servicers, the challenge isnt just adapting to regulatory changes its managing the uncertainty and stress that comes with them. We love ACES.
After years of high interest rates, and price spikes, mortgage lenders are optimistic heading into 2025. Fannie Mae predicts a 28% increase in mortgage originations to $2.1 The Mortgage Bankers Association (MBA) also predicts that total origination volume will increase by 28.5%
CubiCasa , a Finland-based proptech company, partnered with OneKey MLS – a major mortgage licensing system (MLS) serving the New York Metropolitan area – to provide user-friendly floor plan creation tools. The company delivered more than one million floor plans for 50,000 companies since its inception in 2018.
Discover the cutting-edge tools and strategies driving the future of real estate appraisals. Kimberly Angellone: I have a strong foundation in using technology to improve appraisal products and services, backed by over 16 years of experience in the mortgage and real estate appraisal field.
Fortunately, helpful resources and tools are available to servicers and other housing professionals that can bring clarity and resolution to support homeowners impacted by COVID-19. HelpStartsHere with your top tools for sustainable homeownership. Visit the COVID-19 Resource Center for recent policy changes, job aids and live training.
360), an online regulated training provider, acquired Mortgage Educators and Compliance (MEC), a mortgage lending training company, both companies announced this week. MEC prides itself as a “one-stop online resource for all things mortgagetraining and education.” 360training.com, Inc.
Certain states require AMC staff to receive training to ensure they understand valuation independence regulations as well as other statutory requirements. Our free webinar, “ Components of AMC Training ” will be held on June 10th at 2 pm with Josh Walitt as the host. Buzz : Why do AMCs need the training?
Davis also highlights Deephaven’s edge in products like their Ground-Up Construction and Fix-and-Flip products, offering originators essential tools and training. We also have webinars and trainings for originators to become experts in the space. As I mentioned, partner with Deephaven to get training.
The merger of two industry leaders in sales training and coaching will result in a “unified super brand” that will be known as Sales Mastery Powered by Momentum Builder, the companies said in a press release. With more than 50 years of combined mortgage experience between them, Goettling and Fronti launched the Momentum Builder event in 2019.
CAPE Analytics has unveiled a new, AI-powered , automated property condition report (aPCR) tool crafted for institutional lenders, whole loan investors, and real estate investors. Begley said the CAPE Analytics aPCR represents that missing piece, instantly informing mortgage professionals about conditions.
Fortunately, there are ways to detect deed fraud attempts early, but mortgage professionals need to be well-informed to protect themselves and their clients. In some cases, AI and other digital tools have also been used to create convincing forgeries of documents or to automate the process of generating fake deeds and other legal documents.
1 loan originator in the country by volume for at least five years, is assuming the role of president at Rate Mortgage , the company announced Tuesday. 8 on the Inside Mortgage Finance ranking of top originators at just under $40 billion. 1 mortgage company in America. 1 mortgage company in the country.
Intercontinental Exchange (ICE) introduced MSP Digital Experience (MSP DX), a conversational user interface designed to interact with the company’s leading mortgage servicing system, MSP. The new interface is poised to streamline workflows, enhance efficiencies and simplify the training process for servicing team members.
Frankly, what will be left in the refi market will likely be harder credit quality transactions that a hungry mortgage origination industry will turn to as volumes drop. The analysis may expose training needs for respective production teams. And finally, there are great tools available that can augment a sales team’s abilities.
In the modern mortgage landscape, quality control (QC) stands as a critical pillar supporting the industry’s integrity and stability. Seasonal lulls as QC enhancement opportunities The cyclical mortgage industry presents challenges and opportunities for QC improvement.
The wholesale channel will continue to grow as more retail originators and borrowers learn the benefits of working with a mortgage broker. United Wholesale Mortgage (UWM) is solely focused on growing the wholesale channel and helping independent brokers thrive. “At Blink+ is a white-label, borrower-facing digital application tool.
Every business is on the brink of significant transformation driven by the potential of Artificial Intelligence (AI) and workflow automation, and the mortgage industry is no exception. HousingWire spoke with Gareth Borcherds , managing director at Ascent Software Group about how AI is speeding up processes in the mortgage industry.
housing market remains challenging for prospective buyers as concerns over mortgage rates , home prices and affordability persist in 2025. The affordability crisis extends beyond mortgage payments. ADUs are also gaining popularity as homeowners seek rental income to offset mortgage expenses. ADU is a big requirement now.
Thankfully, there’s a tool that allows servicers to do just that. Freddie Mac’s Servicing Gateway offers one platform, one login and one doorway to Freddie Mac servicing tools. We’re doing that by creating future tools within Servicing Gateway to improve servicers’ speed to market for mortgage resolution.
In the ever-evolving world of mortgage servicing, delivering an exceptional customer experience at every stage of the customer’s journey is a crucial differentiator. Empowering teams with an agile culture Agility in mortgage servicing is what allows teams the freedom and ability to adapt quickly to changes and meet customer needs efficiently.
The mortgage industry has experienced significant contraction over the past two years, adjusting operations to align with the reduced demand for refinance and purchase financing. This decline, primarily driven by mortgage interest rates, which have more than doubled during this period, may soon be reversed.
Top mortgage technology executives say their companies are embracing artificial intelligence (AI) in their operations but still relying on human decision-making to sell loans. ” Jason Bressler, executive vice president and chief technology officer at United Wholesale Mortgage (UWM), said. billion in mortgages in the period.
HousingWire recently spoke with Brian Simon, president of Trelix Mortgage Fulfillment Services, about how Trelix helps its clients work more efficiently while still maintaining compliance and performing due diligence. HousingWire: What sets Trelix apart from other mortgage fulfillment services?
Last year’s list of honorees included 200 companies — 100 real estate and 100 mortgage — that left a transformational impact on the industry. We’ve focused on a layered approach to security in our internal culture and in our products, encouraging improvements to personnel training, more secure processes, and stronger technology tools.
How can today’s mortgage lending market be summed up in one word? For homeowners who purchased their property during COVID when mortgage rates were near 3%, the word “comfortable” may come to mind. Mortgage brokers and lenders should be salivating to beat traditional lenders and reach those borrowers.
A race is a useful analog for the mortgage business, especially as it relates to the refinance business. Anticipating the start of the refi race When mortgage rates finally rose above their historically low levels, the mortgage refinance business started to dry up. Two things I will say about technology.
Cautious optimism is prevalent in the mortgage industry for 2024 as industry professionals anticipate the recovery of lost origination volume. We’re utilizing the latest technology to do that with video and making the training much more engaging than they were back in the Loan Toolbox days.”
The HousingWire Pulse Survey for Q3 2024 provides a detailed snapshot of current housing market sentiments and challenges faced by real estate agents, brokers, and mortgage professionals. In terms of mortgage rates , 63% predict they will stay flat, reflecting a broader expectation of stability.
Intuitive technologies developed and built by experts in both mortgages and technology can drive efficiency, reliability and profitability when paired with exceptional customer service. UWM firmly believes the time to dominate as an independent mortgage broker is now. UWM recently launched an exclusive new marketplace called Boost.
HousingWire recently spoke with Desmond Smith , chief growth officer at United Wholesale Mortgage , about the role that wholesale lending plays in the mortgage ecosystem and common myths and misconceptions about becoming an independent mortgage broker. Desmond Smith: There are two ways to get a mortgage — wholesale or retail.
The Chicago -based mortgage lender announced Tuesday that it’s bringing on Daniel Manginelli to lead its sales coaching program, which is designed to help mortgage professionals implement best practices and improve performance. According to Inside Mortgage Finance data, it originated $17.8 Rate has hired a new head coach.
The mortgage origination industry has long made use of an operational strategy that relies on “staffing up” during cycles of high volume and then making staff reductions, sometimes en masse, when origination volume declines. It is very easy to add steps to a process, and overwhelmingly difficult to subtract them.
HousingWire recently spoke with Christian Mills, head of Financial Advisor Relations at Reverse Mortgage Funding, about the ways a reverse mortgage can create a stable cash flow for homeowners in the midst of a volatile housing market. CM : Firstly, reverse mortgages, whether government-insured or proprietary, are non-recourse loans.
Capital Fundings , a Florida -based private mortgage lender, has partnered with real estate investment platform Privy , the companies announced on Tuesday. Together, we will equip our borrowers with the tools and knowledge needed to thrive in today’s competitive market.”
The mortgage industry has not traditionally been the vanguard of digital adoption, particularly in data intelligence and applied machine learning. It has brought in interactive technology and cognitive business process tools as resiliency responses to the crisis. It is no longer a means to experiment with a differentiating model.
Women like Agnes Standowicz, VP, Underwriting Leader at United Wholesale Mortgage (UWM). HousingWire reached out to Standowicz to learn more about the path that led to her current role at UWM and the strategies and tools that keep her team running smoothly. From there, I wanted to learn everything I could about the mortgage process.
Housing Wire recently sat down with Newbold Advisors Partner Robert Simpson to learn more mortgage claims in today’s servicing climate. HousingWire: What are some key challenges servicers are currently facing regarding mortgage claims? Robert Simpson: This is a pivotal moment for mortgage servicers.
To mortgage lenders, adoption has been the constant, insurmountable challenge keeping the industry from realizing the benefits of technological advances. Why embrace the new when the folks in the back office were doing just fine with the tried-and-true tools — even if these tools were pen and paper? The path to digital lending.
We’ll also share best practices for developing and sending real estate newsletters and recommend some essential tools to make your email marketing stand out. Market Leaders advanced newsletter automation tool can help. In this article, weve compiled 49 compelling real estate newsletter ideas and subject lines. Lets dive in!
Looking for a quick and easy way to stay up-to-date on mortgage lending news, trends and technology? Podcasts are a great resource for mortgage professionals to continue learning, with shows covering industry updates, business advice and the experiences of other pros in the mortgage industry. Mortgage Marketing Radio.
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