Housing Wire

JUNE 5, 2024

Top mortgage technology executives say their companies are embracing artificial intelligence (AI) in their operations but still relying on human decision-making to sell loans. “There’s one question every CEO, CTO, CIO, loan officer, processor, underwriter, they all ask the same thing: will AI replace my job?

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Mortgage Loan Officers Technology Tools 391

Housing Wire

SEPTEMBER 14, 2023

Most tech CEOs emphasize how their technology empowers, not replaces, humans. But Pavan Agarwal, CEO of Sun West Mortgage Company and the creator of the Angel Ai technology, has a different perspective, which he shares in this interview with HousingWire Editor in Chief Sarah Wheeler. So when I say this is disruptive, this is why.

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Loan Officers Technology Mortgage Training 404

Housing Wire

AUGUST 31, 2020

Lenders need to be able to grow their business in a way that is not linear and is not tied to the market cycles – leveraging automation technology can help. The company’s solutions involve applications of a few different types of automation technology. Indecomm’s Automation Continuum. State of Mortgage Automation.

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Lending Technology Tools Training 434

Housing Wire

MAY 2, 2022

issued pink slips to over 350 non-commissioned loan officers, a workforce reduction that former workers claimed to represent more than half of Interfirst’s entire staff. The company’s job cuts include human resources, technology, talent acquisition, and executive assistant positions.

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Human Resources Loan Officers Retail Training 362

Housing Wire

SEPTEMBER 25, 2024

Today’s focus is on cultural fit, innovative talent compensation strategies, and leveraging technology to stabilize workforce needs through economic cycles. loanDepot’s focus is on the sales side, attracting experienced loan officers (LOs) and people who want to join the industry via its accelerated career in effective sales (ACES) program.

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Mortgage Loan Officers Retail Training 403

Housing Wire

JUNE 20, 2024

While there will always be a need for the next innovative idea that keeps housing finance moving forward, our industry’s real problem is not an inability to devise technological advances that save lenders and consumers money—it’s our inability to adopt and execute at scale. Inertia within lending institutions poses a formidable barrier.

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Technology Loan Officers Tools Investing 362

Housing Wire

OCTOBER 10, 2022

We’ve right-sized areas of our business impacted the most by this volatile market, such as refinance, operations, training, and recruiting,” Lindsey LeBerth, the company’s director of communications, wrote in an email to HousingWire. “In In August, Lower announced that Honor Home Loans , founded by U.S.

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Retail Loan Officers Modernization Training 386

Housing Wire

APRIL 10, 2024

With two decades of marketing experience both on the agency and the brand side, as well as a personal passion for rehabbing homes, Wooden’s know-how, grit, and fresh perspective has continued to propel the Anywhere portfolio of well-known and well-loved brands forward in an ever-evolving technological landscape.

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Marketing Loan Officers Real Estate Training 351

Housing Wire

JUNE 30, 2021

By writing and maintaining all of the code along with investing heavily in putting together a world class modern IT infrastructure that efficiently leverages a mix of modern technologies like the public cloud and API based software architectures, UWM has been able to turn on a dime and stay well ahead of shifts in the market utilizing technology.

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Tools Training Technology Clients 321

Housing Wire

AUGUST 7, 2020

Because as loan officers, they believe that there’s nothing better than a broker channel, and to them this is most important for their consumers,” said Kortas. “We Nichols pointed out that after the 2008 financial crisis, wholesale lending began using technology that helped match pace with the processes of retail lenders.

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Retail Mortgage Loan Officers Marketing 364

Housing Wire

MARCH 28, 2024

It’s amazing how many loan officers miss this, don’t return the call quickly, and lose their race before it’s even underway. This was a crisis for many large Independent mortgage banks that had created fine-tuned systems for refinancing loans and had virtually no trained sales force to prospect for new purchase money business.

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Mortgage Technology Tools Business 431

Housing Wire

JUNE 5, 2023

Now, they are sitting at 22% and climbing, because they offer the most loan options to borrowers. DS: The growth of the channel has been significant, especially in terms of technology. UWM is focused and committed to building custom technology specifically for independent mortgage brokers. And those tools are just the start.

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Mortgage Retail Lending Loan Officers 342

Housing Wire

NOVEMBER 23, 2021

will lay off 77 employees in its Charlotte, North Carolina office come January 2022, a Worker Adjustment and Retraining Notification Act (WARN) notice filed by the company reveals. Among those getting a pink slip are 49 loan officers, 10 national account managers, seven retail sales managers and seven transaction coordinators.

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Mortgage Loan Officers Retail Technology 368

Housing Wire

JULY 30, 2024

“We hold back nothing in providing our professionals with world-class training and ensuring that our unmatched tech and tools are at the heart of that,” Rate CEO Victor Ciardelli said in a statement. “No According to the company, the coaching program for salespeople makes Rate one of only 10 mortgage companies with in-house coaching.

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Tools Training Design Finance 448

Housing Wire

AUGUST 7, 2020

If your loan officers don’t have the resources to handle the inbound volume, they may not be able to follow up with every lead, which can lead to lost revenue. Combining the human element of your workforce with technology to help them work more efficiently makes it that much easier for them to build those customer relationships.

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Technology Loan Officers Tools Business 376

Housing Wire

DECEMBER 29, 2023

HousingWire interviewed a dozen loan officers and mortgage executives about their strategies for 2024, which mortgage products they expect to be in demand, and the magic rate needed to get sellers and buyers back in the market. AI can understand the loan status, a loan profile and AI can respond to the consumer.

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Mortgage Loan Officers Inventory Business 473

Housing Wire

DECEMBER 16, 2021

In November, Interfirst issued pink slips to hundreds of non-commissioned loan officers at its call centers in Charlotte, North Carolina and Rosemont, Illinois, according to WARN notices in both states. I think 99% of the loans that I was writing there were refinances. The firm told HousingWire that it had originated $1.65

Mortgage 338

Mortgage Loan Officers Retail Training 338

Housing Wire

OCTOBER 1, 2024

Training for refinance preparedness : With potential market shifts on the horizon, organizations are investing in training loan officers to handle refinances effectively. Leveraging technology for QC success Advances in audit and compliance technology are enabling lenders to enhance their QC processes and reduce risks.

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Marketing Training Technology Loan Officers 328

Housing Wire

JUNE 28, 2024

While this was once a necessary business strategy, the technology now exists to implement a much more efficient approach. The technology to do this is possible and in many cases, has even been built – it just hasn’t been properly implemented. We have the means today to shift lenders to far more efficient staffing and personnel models.

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Lending Mortgage Technology Training 315

Housing Wire

OCTOBER 31, 2024

In an ever-changing real estate market, loan originator retention is a key challenge for lenders. Loan officers need faster product rollouts and fewer barriers to focus on core tasks. Why is loan officer retention a priority for the company? This transcript has been edited for length and clarity.

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Tools Loan Officers Technology Marketing 355

Housing Wire

AUGUST 1, 2023

The Detroit-based lender’s unmatched combination of name recognition, digital infrastructure and consumer technology enabled it to originate more than $670 billion in mortgages in 2020 and 2021, smashing records in the process. Its parent Rocket Companies rode the wave to a stunning $9.4 billion in profit in 2020 and $6.1 billion in 2021.

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Loan Officers Retail Real Estate Agent Real Estate 347

Housing Wire

AUGUST 23, 2021

That’s true even if those complex, multi-outcome tasks didn’t really require highly trained professionals. Those include collaborative communications (Realtor to closing officer; loan officer to escrow assistant, etc.) The loan officer might send something via encrypted email. The forms are many.

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Loan Officers Agents Realtors Clients 394

Housing Wire

JUNE 30, 2022

Intuitive technologies developed and built by experts in both mortgages and technology can drive efficiency, reliability and profitability when paired with exceptional customer service. At UWM, we’re always looking for ways our brokers can grow their business,” said Justin Glass, Senior Vice President and Chief Digital Officer at UWM.

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Mortgage Real Estate Agent Clients Technology 285

Housing Wire

MAY 9, 2024

Rocket Companies , the parent company of Rocket Mortgage , hired its first chief technology officer this week, bringing former Thomson Reuters and Intel executive Shawn Malhotra into the fold. As a technologist, one of the biggest strategic imperatives that we have is to bet big on technology , and specifically AI technology.

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Clients Technology Tools Loan Officers 302

Housing Wire

OCTOBER 22, 2021

Built using Rocket technology, the pricing calculator helps LOs see loan scenarios side-by-side so they can deliver better options to their clients. They can share up to three loan options with clients on one screen to present the best options. Speed Sets Mortgage Brokers Apart From Competition.

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Tools Clients Technology Real Estate Agent 358

Housing Wire

AUGUST 31, 2022

Lenders and applicants alike rely on powerful tools and technology that increase transparency and create ease, speed and convenience. The company’s predictive analytics platform not only provides lenders with the benefit of intuitive technology, it also helps more applicants qualify for mortgages.

Mortgage 303

Mortgage Clients Loan Officers Finance 303

Housing Wire

SEPTEMBER 22, 2020

So who could possibly be thinking about compliance right now, except maybe, compliance officers? This is not a suggestion where you drop what you’re doing, push your production team into training and staff up the compliance department. Again, this takes resources (people and technology).

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Training Lending Loan Officers Technology 347

Appraisal Buzz

DECEMBER 10, 2024

This shift requires not only technological adjustments, but also a top-to-bottom cultural transformation within lending institutions and their missions. Updating verification workflows is not merely an understandable reaction to new technologies, but a necessity driven by market conditions, regulatory requirements, and customer expectations.

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Technology Loan Officers Mortgage Training 399

Housing Wire

OCTOBER 7, 2020

“The opportunity for a new player to come in 10 years ago, and be client-oriented and use technology to replace hierarchical management structures, is exactly the kind of firm lenders want to partner with today. In these uncertain times, we see our vision of a fully integrated tech stack as the main force of customers’ stability.”

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Real Estate Insurance Technology Loan Officers 367

Housing Wire

OCTOBER 4, 2024

Yu founded and sold ad tech platform FreeWheel to Comcast in 2014, and she served as chief technology officer at Better.com from 2021-2022. SW: What differentiates your technology? The last thing that differentiates our technology is how we protect consumers’ personal financial data. SW: How do you think about security ?

Technology 356

Technology Mortgage Loan Officers Training 356

Housing Wire

JANUARY 10, 2024

In December, the National Multistate Licensing System (NMLS) showed that AmCap had more than 400 sponsored loan officers while CCM had over 4,000. Leonhardt said that AmCap employees will participate in a two-week training program at CCM, with the integration expected to be complete in 45 to 60 days.

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Retail Mortgage Loan Officers Training 363

Housing Wire

JUNE 10, 2022

Erickson will be in charge of product management, the procurement and advancement of technology solutions and will oversee the training department and support teams for Motto Mortgage and wemlo. Mortgage lender and servicer Planet Home Lending also named Kathryn Edelen as regional vice president of its sales division this week.

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Marketing Real Estate Agent Lending Real Estate 390

Housing Wire

JULY 29, 2024

But technology — particularly leveraging generative AI — can help solve these challenges in new ways. The sprint culminated with a demo day on Thursday where 12 teams presented their solutions to a panel of technology, regulation and housing experts. Those updates have to be baked into the process from the beginning.

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Tools Training Tenants Property Management 310

Housing Wire

DECEMBER 20, 2022

While Nguyen had to cut his workforce to about half this year, he plans to scale his company in 2023 by hiring 1,000 LOs and targeting the purchase market in Loan Factory’s 44 licensed states. “I I think I built a very good system – good process and good technology. CK: Has there been layoffs at Loan Factory as well?

Business 74

Business Retail Realtors Loan Officers 74

Housing Wire

DECEMBER 1, 2020

Within four years, Akinmade and his team have built a robust, automated marketing platform, which is driven by investment in technology, to give retail loan officers a competitive edge. Paul Akinmade joined CMG Financial in 2016 to lead the expansion of the company’s marketing department ahead of a major staffing initiative.

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Loan Officers Retail Training Design 224

Housing Wire

MARCH 24, 2021

Technology has given consumers the power of choice and expedited the entire real estate purchasing process. Successful agents, brokerages and loan officers of the future are going to rely significantly on technology to find, nurture and engage with buyers and sellers while also playing an expanding role as personal advisors. .”

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Real Estate Agent Retail Real Estate Design 392

Housing Wire

JULY 3, 2024

The fact is that AI-based technology has no intent or emotional capability at all. Like any powerful tool, it is essential to install proper fundamentals such as training, testing, accountability and continuous improvement before implementing. The data from the internet used to train large language models is not always accurate.

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Training Tools Lending Valuation 359