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Do loanofficers need more technology than they currently have? Will new technology change anything? Most loanofficers do not believe they need more tech than they have now. Most loanofficers do not believe they need more tech than they have now. They do not need more technology.
I’m going to start by making Rate the absolutely best place for every single loanofficer to work at figuring out ways in which we can develop them, give them all the skills, the coaching , the mentoring and the tools, so they can have an amazing business, but also better serve all their clients and all their partners.
This includes upgrading technology to serve tech-savvy young buyers better, hiring additional staff, and developing a robust training program to prepare new employees for the increased volume of customers. Involve the technology team and end users as they offer unique insights into the intersection of process and technology.
Certain states require AMC staff to receive training to ensure they understand valuation independence regulations as well as other statutory requirements. Our free webinar, “ Components of AMC Training ” will be held on June 10th at 2 pm with Josh Walitt as the host. Buzz : Why do AMCs need the training?
Ohio -based UHM promoted Brian Smith to chief operating officer of retail lending and hired David Alonzo as its chief technologyofficer. After branching out into executive coaching and training, he founded UHM’s in-house training program, Partners Coaching Partners.
This shift requires not only technological adjustments, but also a top-to-bottom cultural transformation within lending institutions and their missions. Updating verification workflows is not merely an understandable reaction to new technologies, but a necessity driven by market conditions, regulatory requirements, and customer expectations.
Exponentially increase your loanofficers’ origination potential without incurring additional expense? Examiners such as the CFPB and FDIC provide stringent oversight of digital activity, and mistakes can cost you and your loanofficers dearly. Sounds too good to be true, doesn’t it?
LoanSnap has unveiled a cloud-based portal called LoanFLow that will allow licensed brokers and loanofficers in the U.S. The company says its new LoanFlow portal will allow originators to close loans in as little as 24 hours and in 15 days on average, the company said. to originate mortgages anywhere at any time.
Today, a mortgage lender must have scalability in its operation, an ability to pivot quickly to meet changing market conditions and client needs, a well-designed technology stack and, above all, a keen sense of what its customers and the marketplace truly want from them.
Top mortgage technology executives say their companies are embracing artificial intelligence (AI) in their operations but still relying on human decision-making to sell loans. “There’s one question every CEO, CTO, CIO, loanofficer, processor, underwriter, they all ask the same thing: will AI replace my job?
To take advantage of the shifting market, two key areas that loan originators should be focusing on are “nurturing and cementing relationships with preapproved borrowers,” said Tim Braheem, founder and chief content creator of The Loan Atlas.
Most tech CEOs emphasize how their technology empowers, not replaces, humans. But Pavan Agarwal, CEO of Sun West Mortgage Company and the creator of the Angel Ai technology, has a different perspective, which he shares in this interview with HousingWire Editor in Chief Sarah Wheeler. So when I say this is disruptive, this is why.
Looking for a quick and easy way to stay up-to-date on mortgage lending news, trends and technology? LoanOfficer Freedom. Host Carl White, founder of The Mortgage Marketing Animals loanofficer coaching program, shares insights for loanofficers on how to close more while working less. Housing News.
While there will always be a need for the next innovative idea that keeps housing finance moving forward, our industry’s real problem is not an inability to devise technological advances that save lenders and consumers money—it’s our inability to adopt and execute at scale. Inertia within lending institutions poses a formidable barrier.
With two decades of marketing experience both on the agency and the brand side, as well as a personal passion for rehabbing homes, Wooden’s know-how, grit, and fresh perspective has continued to propel the Anywhere portfolio of well-known and well-loved brands forward in an ever-evolving technological landscape.
Today’s focus is on cultural fit, innovative talent compensation strategies, and leveraging technology to stabilize workforce needs through economic cycles. loanDepot’s focus is on the sales side, attracting experienced loanofficers (LOs) and people who want to join the industry via its accelerated career in effective sales (ACES) program.
issued pink slips to over 350 non-commissioned loanofficers, a workforce reduction that former workers claimed to represent more than half of Interfirst’s entire staff. The company’s job cuts include human resources, technology, talent acquisition, and executive assistant positions.
It’s amazing how many loanofficers miss this, don’t return the call quickly, and lose their race before it’s even underway. This was a crisis for many large Independent mortgage banks that had created fine-tuned systems for refinancing loans and had virtually no trained sales force to prospect for new purchase money business.
Lenders need to be able to grow their business in a way that is not linear and is not tied to the market cycles – leveraging automation technology can help. The company’s solutions involve applications of a few different types of automation technology. Indecomm’s Automation Continuum. State of Mortgage Automation.
We’ve right-sized areas of our business impacted the most by this volatile market, such as refinance, operations, training, and recruiting,” Lindsey LeBerth, the company’s director of communications, wrote in an email to HousingWire. “In In August, Lower announced that Honor Home Loans , founded by U.S.
While this was once a necessary business strategy, the technology now exists to implement a much more efficient approach. The technology to do this is possible and in many cases, has even been built – it just hasn’t been properly implemented. We have the means today to shift lenders to far more efficient staffing and personnel models.
Training for refinance preparedness : With potential market shifts on the horizon, organizations are investing in trainingloanofficers to handle refinances effectively. Leveraging technology for QC success Advances in audit and compliance technology are enabling lenders to enhance their QC processes and reduce risks.
Now, they are sitting at 22% and climbing, because they offer the most loan options to borrowers. DS: The growth of the channel has been significant, especially in terms of technology. UWM is focused and committed to building custom technology specifically for independent mortgage brokers. And those tools are just the start.
will lay off 77 employees in its Charlotte, North Carolina office come January 2022, a Worker Adjustment and Retraining Notification Act (WARN) notice filed by the company reveals. Among those getting a pink slip are 49 loanofficers, 10 national account managers, seven retail sales managers and seven transaction coordinators.
Intuitive technologies developed and built by experts in both mortgages and technology can drive efficiency, reliability and profitability when paired with exceptional customer service. At UWM, we’re always looking for ways our brokers can grow their business,” said Justin Glass, Senior Vice President and Chief Digital Officer at UWM.
Because as loanofficers, they believe that there’s nothing better than a broker channel, and to them this is most important for their consumers,” said Kortas. “We Nichols pointed out that after the 2008 financial crisis, wholesale lending began using technology that helped match pace with the processes of retail lenders.
Rocket Companies , the parent company of Rocket Mortgage , hired its first chief technologyofficer this week, bringing former Thomson Reuters and Intel executive Shawn Malhotra into the fold. As a technologist, one of the biggest strategic imperatives that we have is to bet big on technology , and specifically AI technology.
By writing and maintaining all of the code along with investing heavily in putting together a world class modern IT infrastructure that efficiently leverages a mix of modern technologies like the public cloud and API based software architectures, UWM has been able to turn on a dime and stay well ahead of shifts in the market utilizing technology.
In November, Interfirst issued pink slips to hundreds of non-commissioned loanofficers at its call centers in Charlotte, North Carolina and Rosemont, Illinois, according to WARN notices in both states. I think 99% of the loans that I was writing there were refinances. The firm told HousingWire that it had originated $1.65
If your loanofficers don’t have the resources to handle the inbound volume, they may not be able to follow up with every lead, which can lead to lost revenue. Combining the human element of your workforce with technology to help them work more efficiently makes it that much easier for them to build those customer relationships.
“We hold back nothing in providing our professionals with world-class training and ensuring that our unmatched tech and tools are at the heart of that,” Rate CEO Victor Ciardelli said in a statement. “No According to the company, the coaching program for salespeople makes Rate one of only 10 mortgage companies with in-house coaching.
Lenders and applicants alike rely on powerful tools and technology that increase transparency and create ease, speed and convenience. The company’s predictive analytics platform not only provides lenders with the benefit of intuitive technology, it also helps more applicants qualify for mortgages.
HousingWire interviewed a dozen loanofficers and mortgage executives about their strategies for 2024, which mortgage products they expect to be in demand, and the magic rate needed to get sellers and buyers back in the market. AI can understand the loan status, a loan profile and AI can respond to the consumer.
So who could possibly be thinking about compliance right now, except maybe, compliance officers? This is not a suggestion where you drop what you’re doing, push your production team into training and staff up the compliance department. Again, this takes resources (people and technology).
The Detroit-based lender’s unmatched combination of name recognition, digital infrastructure and consumer technology enabled it to originate more than $670 billion in mortgages in 2020 and 2021, smashing records in the process. Its parent Rocket Companies rode the wave to a stunning $9.4 billion in profit in 2020 and $6.1 billion in 2021.
Built using Rocket technology, the pricing calculator helps LOs see loan scenarios side-by-side so they can deliver better options to their clients. They can share up to three loan options with clients on one screen to present the best options. Speed Sets Mortgage Brokers Apart From Competition.
Yu founded and sold ad tech platform FreeWheel to Comcast in 2014, and she served as chief technologyofficer at Better.com from 2021-2022. SW: What differentiates your technology? The last thing that differentiates our technology is how we protect consumers’ personal financial data. SW: How do you think about security ?
In December, the National Multistate Licensing System (NMLS) showed that AmCap had more than 400 sponsored loanofficers while CCM had over 4,000. Leonhardt said that AmCap employees will participate in a two-week training program at CCM, with the integration expected to be complete in 45 to 60 days.
That’s true even if those complex, multi-outcome tasks didn’t really require highly trained professionals. Those include collaborative communications (Realtor to closing officer; loanofficer to escrow assistant, etc.) The loanofficer might send something via encrypted email. The forms are many.
But technology — particularly leveraging generative AI — can help solve these challenges in new ways. The sprint culminated with a demo day on Thursday where 12 teams presented their solutions to a panel of technology, regulation and housing experts. Those updates have to be baked into the process from the beginning.
Erickson will be in charge of product management, the procurement and advancement of technology solutions and will oversee the training department and support teams for Motto Mortgage and wemlo. Mortgage lender and servicer Planet Home Lending also named Kathryn Edelen as regional vice president of its sales division this week.
The fact is that AI-based technology has no intent or emotional capability at all. Like any powerful tool, it is essential to install proper fundamentals such as training, testing, accountability and continuous improvement before implementing. The data from the internet used to train large language models is not always accurate.
In many cases, no technology existed to specifically address that new requirement (or could only be created on a costly, custom basis). And not all of them are technological. The industry has evolved in the way it hires, trains and deploys its human resources. Technology, too, has changed.
“The opportunity for a new player to come in 10 years ago, and be client-oriented and use technology to replace hierarchical management structures, is exactly the kind of firm lenders want to partner with today. In these uncertain times, we see our vision of a fully integrated tech stack as the main force of customers’ stability.”
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