Is technology the problem, not the solution, in the mortgage industry?
Housing Wire
OCTOBER 27, 2024
The mortgage industry has long been promised a technological revolution to streamline workflows, reduce operational costs, and enhance efficiency. Yet, despite significant investments in new technologies, the cost to originate loans has dramatically increased. Companies still grapple with cyclical hiring and firing, and the anticipated return on investment (ROI) from technology implementations still needs to be discovered.
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