Weighing AI Adoption and Acceptance in the Mortgage Space
Appraisal Buzz
NOVEMBER 8, 2024
In its latest Lending Intelligence Report, J.D. Power examines artificial intelligence and its emergence in the mortgage marketplace. In the report “ With AI-Powered Chatbots Coming to Customer Service, Are Mortgage Customers Ready? ” three-fourths of business leaders said they were planning to escalate their AI investments as they continue to see positive strides in customer service functionality.
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