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Over the years, Ive observed a glaring issue that stifles the growth and success of many mortgagecompanies: promoting top-producing loanofficers into management roles without equipping them with the tools, training, or even determining whether they want to be leaders.
It’s a tough time to be a loanofficer. Amid all the chaos, loanofficers may be pressed to get creative when it comes to generating new business. Amid all the chaos, loanofficers may be pressed to get creative when it comes to generating new business. There are thousands of loanofficers out there.
I’m going to start by making Rate the absolutely best place for every single loanofficer to work at figuring out ways in which we can develop them, give them all the skills, the coaching , the mentoring and the tools, so they can have an amazing business, but also better serve all their clients and all their partners.
Sean Shallis, a “Recovering Realtor” and top-producing loanofficer , is offering strategies to help realtors break through this stagnation by leveraging micro-market shifts to create urgency and inspire action. Sean Shallis is an author and top-producing loanofficer.
As you develop and build business, especially with financial planners, there are so many strategic ways to use a reverse mortgage that we try to share with our advisers,” Nelson said. Another advantage is that Nelson was very pleased with his own loanofficer for a unique reason. “I’m
This includes upgrading technology to serve tech-savvy young buyers better, hiring additional staff, and developing a robust training program to prepare new employees for the increased volume of customers. However, developing a well-thought-out plan for scaling your staffing levels is crucial.
Exponentially increase your loanofficers’ origination potential without incurring additional expense? Examiners such as the CFPB and FDIC provide stringent oversight of digital activity, and mistakes can cost you and your loanofficers dearly. Sounds too good to be true, doesn’t it?
LoanOfficer Freedom. Host Carl White, founder of The Mortgage Marketing Animals loanofficer coaching program, shares insights for loanofficers on how to close more while working less. LoanOfficer Leadership. 10 Loans a Month. The LoanOfficer Podcast. Housing News.
I wanted a way to integrate [students] with these companies to be able to learn about the field and be trained properly to have entry-level jobs, Hoffman said. The industry is getting the talent developments and potential new students to enter their workforce. It’s a true collaborative effort, Hoffman added.
Debbie launched the marketing campaign for “A Seat at the Closing Table,” designed to trainloanofficers on the nuances of working with underserved borrowers and to offer toolkits and templates that will help them close more loans in minority communities.
360), an online regulated training provider, acquired Mortgage Educators and Compliance (MEC), a mortgage lending training company, both companies announced this week. Approved by the Nationwide Multistate Licensing System (NMLS) since 2009, MEC specializes in online mortgage and financial services professional development.
HousingWire: Given the recent news about a few non-QM lenders shutting down, some loanofficers might be hesitant about working with non-QM. What would you say to those loanofficers? HW: What strategies can loanofficers employ to win with non-QM in the second half of 2022?
I think loanofficers are getting used to the rate environment as it is now, versus hanging on to the idea that they’re going to get better and things will pick up.” Parks has overseen other changes in the division, including growth of its third-party associate channel that works alongside Longbridge’s loanofficer corps.
The agreement resolves a complaint the NCRC filed in October 2021 with the Department of Housing and Urban Development. NCRC testers made inquiries about mortgage financing with a loanofficer at Movement Mortgage, Dave Skow, on two occasions, four months apart, during 2021.
However, on our side, what we’ve developed is fundamentally disruptive. How much training did that take versus the training to have an experienced underwriter? SW: How do people in the mortgage industry react when you talk about manufacturing loans like this? So when I say this is disruptive, this is why.
Here are some expectations and recommendations: First , the refi/purchase mix should be carefully evaluated down to the loanofficer level. The analysis may expose training needs for respective production teams. But training and trainers must have content. Run a spreadsheet by LO, branch and region.
If you’re a mortgage loanofficer with a decade of experience in the industry, you have likely spent over 80 hours taking continuing education courses. “They’re doing the same exact training every single year, ” he said. These 400 loanofficers are just the ones that got caught in a specific scam.
issued pink slips to over 350 non-commissioned loanofficers, a workforce reduction that former workers claimed to represent more than half of Interfirst’s entire staff. Interfirst boasted of its ability to train people with no background in mortgage through a rigorous training course.
The company recently launched a mortgage brokerage firm that offers a plug-and-play program for real estate agents to become mortgage loanofficers, a practice called dual licensing. of the loan amount, with a $5,000 cap, which adds to the typical buyer-side agent commission of up to 3%. For example, Realfinity pays LOs 1.4%
The company is hiring for positions with multiple experience levels including loanofficers, mortgage underwriters and loan processors. Mr. Cooper is also looking for potential Home Advisors, a company curated hybrid role that focuses on servicing customer loans and originating mortgage products.
loanDepot’s focus is on the sales side, attracting experienced loanofficers (LOs) and people who want to join the industry via its accelerated career in effective sales (ACES) program. We’ve been hiring, training and developing our people. We’re overstaffed by design, and we never let sales get ahead of operations.”
Top mortgage technology executives say their companies are embracing artificial intelligence (AI) in their operations but still relying on human decision-making to sell loans. “There’s one question every CEO, CTO, CIO, loanofficer, processor, underwriter, they all ask the same thing: will AI replace my job?”
Intuitive technologies developed and built by experts in both mortgages and technology can drive efficiency, reliability and profitability when paired with exceptional customer service. We keep our ears to the ground and are always ready to pivot, find a solution and develop technologies our clients need to have a competitive edge.”.
The lender runs its business based on a “no-loan-officer” model in which all of its 45 employees are licensed and delegated to a specific role in closing a loan. Back in the 2007-2009 meltdown, we had loanofficers with us at that time.
Communication, borrower education and training of consumer-facing staff are all critical elements to ensure your servicing operation is properly prepared to help borrowers as they exit forbearance plans. That development prompted concern from legal experts that the information could be used as a basis for fair lending lawsuits.
Everyone in mortgage knows that fintech adoption remains stubbornly low, despite years of innovation and concerted efforts by software developers, trade associations, consumer-interest groups and the GSEs to spread the gospel of cost-saving technologies. To combat this, loanofficers must be incentivized to embrace innovation.
In November, Interfirst issued pink slips to hundreds of non-commissioned loanofficers at its call centers in Charlotte, North Carolina and Rosemont, Illinois, according to WARN notices in both states. I think 99% of the loans that I was writing there were refinances. The firm told HousingWire that it had originated $1.65
will lay off 77 employees in its Charlotte, North Carolina office come January 2022, a Worker Adjustment and Retraining Notification Act (WARN) notice filed by the company reveals. Among those getting a pink slip are 49 loanofficers, 10 national account managers, seven retail sales managers and seven transaction coordinators.
The no-cost solution allows brokers to submit applications, price out loans, eSign documents and helps make the experience smoother for borrowers and real estate agents. The company also offers both onsite and virtual Success Track training for loanofficers, processors and broker owners. Mat Ishbia, President and CEO.
The brokers were in agreement that recruiting talent and maintaining strong partnerships will be key to not only brand development, but a lasting foundation that will continue post-pandemic. “So So really, it’s a team effort, the reason we got to where we’re at is because of the team involved behind it.
Nearly 64% of the country’s loanofficers are white, while only 15% are Hispanic or Latino, highlighting a gap that persists among mortgage professionals of color. Latino homebuyers need to feel that their best interests are represented by professionals who comprehend their unique needs.
Apart from selling produce that is popular in former Soviet countries, these stores represent a marketing opportunity for Alex Naumovych, a loanofficer at Draper and Kramer Mortgage Corporation. However, Davis’ relationship with the agent turned sour and she has not yet been able to develop relationships with other agents.
Erickson will be in charge of product management, the procurement and advancement of technology solutions and will oversee the training department and support teams for Motto Mortgage and wemlo. For wemlo, his primary focus is to enhance the existing loan processing platform to improve user experience.
The third type of automation included in Indecomm’s continuum is supervised automation, which involves human oversight for the ongoing training of machine learning algorithms and engines and exception processing to handle fall-outs from any automation effort. That is where supervised automation comes in.”. State of Mortgage Automation.
The most recent layoff came on Tuesday when the California-based lender eliminated several hundred positions, including loanofficers, mortgage underwriters, processors and training specialists, multiple former employees said.
Recent stagnation in refinancing loans, coupled with supply and demand discrepancies in housing, means originators still find themselves in an increasingly competitive landscape despite having expectations of the worst being over.
More people are realizing that not only is the wholesale channel the best place for a consumer to get a loan, but it’s also the best place for a loanofficer to work and the best lending partner for a real estate agent. In fact, in 2022, over 20,000 loanofficers joined the wholesale channel.
They are able to maximize their cash investment on a new home and more comfortably afford an upscale home or a property in a more desirable location — whether it be closer to family or in a luxury housing development with additional amenities. For real estate professionals, this option presents an opportunity to capture more sales.
There are other things that humans still need to do, but the more that companies can make those tasks “lower skill” and easier to train around, the more scalable and nimble the organization can be as the market changes. It is very easy to add steps to a process, and overwhelmingly difficult to subtract them.
Within four years, Akinmade and his team have built a robust, automated marketing platform, which is driven by investment in technology, to give retail loanofficers a competitive edge. Paul Akinmade joined CMG Financial in 2016 to lead the expansion of the company’s marketing department ahead of a major staffing initiative.
As of May 27, Iowa Workforce Development lists 49 layoffs at the Wells Fargo campuses in Des Moines and 34 employee reductions in West Des Moine. Layoffs included 17 associate loan servicing representatives and eight loan servicing representatives as well as senior operations processors and senior loan servicing representatives.
Coming off multiple quarters of financial losses , Rocket has accelerated those efforts in 2023, embarking on a remote local loanofficer hiring spree designed to capture purchase market business from real estate agent connections, sources told HousingWire.
In the homeownership journey, the consumer has a lot of conversations: they talk to a loanofficer, they talk to a client experience specialist, they may talk to someone in the servicing experience. We’re just gonna keep feeding more data to the tool and training it and apply it in more and more places in the market.
It’s amazing how many loanofficers miss this, don’t return the call quickly, and lose their race before it’s even underway. This was a crisis for many large Independent mortgage banks that had created fine-tuned systems for refinancing loans and had virtually no trained sales force to prospect for new purchase money business.
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