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Sagent’s CARE platform sets the tone for consumer-first servicing modernization

Housing Wire

Consumer-First Servicing Modernization: Servicing comprises the vast majority of a customer’s borrowing lifecycle, and Sagent CARE brings the same modern experience borrowers get in the origination space to servicing, where lifetime customer relationships are managed and grown. They can also act fast and resolve hardships.

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How Digital Technology Helps Keep the American Dream Alive for Military Borrowers

Appraisal Buzz

This piece originally appeared in the November 2024 edition of MortgagePoint magazine, online now. Fortunately, some lenders are increasingly adopting modern digital technology, which enables them to provide better service and support to military borrowers seeking to realize their homeownership dreams.

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HW+ Member Spotlight: Chris Mozilo of Newrez

Housing Wire

I always enjoyed beautiful and simple designs. Specifically mid-century modern designs with clean lines that serve a simple function have been a favorite of mine well before they became popular again in recent years. The design of a room or building must be based the function of the space.

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Editorial Advisory Board Insights: Michael Keaton of Onity Group 

Appraisal Buzz

This piece originally appeared in the June 2024 edition of MortgagePoint magazine, online now. Keaton: I’d like to see us continue to modernize the process of obtaining a loan modification. We have all had at least one torturous experience with AI done wrong—AI that is designed to assist the company and not the consumer.

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Opinion: the future of digital workflows combines flexibility with personalization

Housing Wire

When investing in a technology that someone else designed to automate workflows, it’s important to ask — how do I make this workflow work for me? For the technology to improve relationships with referral partners and consumers alike, the tech design must be superior to analog or manual processes in every way possible.

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Black Knight Servicing Digital helps servicers deliver a convenient customer experience

Housing Wire

Designed specifically with the end-user in mind, Servicing Digital helps servicers deliver an outstanding, convenient and modern customer experience, which enhances growth and retention.” Consumers can make payments directly through the Servicing Digital app, which streamlines the payment process for them.

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Planning for a Home Renovation: A Guide

Cleveland Appraisal Blog

How to Create a Home Office Designing a home office begins with selecting the ideal location, steering clear of spaces like the bedroom or living room to maintain a healthy work-life balance. Flooring updates and modern landscaping can upgrade the home’s aesthetics, increasing its overall value.