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Over the years, Ive observed a glaring issue that stifles the growth and success of many mortgagecompanies: promoting top-producing loanofficers into management roles without equipping them with the tools, training, or even determining whether they want to be leaders.
It’s a tough time to be a loanofficer. Amid all the chaos, loanofficers may be pressed to get creative when it comes to generating new business. Amid all the chaos, loanofficers may be pressed to get creative when it comes to generating new business. There are thousands of loanofficers out there.
Sean Shallis, a “Recovering Realtor” and top-producing loanofficer , is offering strategies to help realtors break through this stagnation by leveraging micro-market shifts to create urgency and inspire action. Leveraging micro-market shifts Realtors have an opportunity to use local market changes to drive urgency for their clients.
I’m going to start by making Rate the absolutely best place for every single loanofficer to work at figuring out ways in which we can develop them, give them all the skills, the coaching , the mentoring and the tools, so they can have an amazing business, but also better serve all their clients and all their partners.
The raison d’etre is the same whether you work as a mortgage loanofficer at a depository bank or an independent mortgage bank – originate a purchase mortgage or refinancing for a client. Federal regulations mandate that nonbank LOs take training prior to being certified. Regulations to oversee them all.
A big reason for that is loanofficers don’t always ask the right questions to understand the borrower’s real needs.” By asking referral partners thoughtful questions about their clients and their approach, I show that I’m focused on creating tailored solutions to potential problems,” Nelson said.
Certain states require AMC staff to receive training to ensure they understand valuation independence regulations as well as other statutory requirements. Our free webinar, “ Components of AMC Training ” will be held on June 10th at 2 pm with Josh Walitt as the host. Buzz : Why do AMCs need the training?
A lot of forward originators dont want to go through extensive training or certification for a product they may only work with occasionally, Sciandra said. At these sales rallies, which often gather 100 or more loanofficers in a room, we have the opportunity to sit down together, she said.
To take advantage of the shifting market, two key areas that loan originators should be focusing on are “nurturing and cementing relationships with preapproved borrowers,” said Tim Braheem, founder and chief content creator of The Loan Atlas. So, kind of like a turnkey kit to get in front of a one-to-many type situation.”
The company recently launched a mortgage brokerage firm that offers a plug-and-play program for real estate agents to become mortgage loanofficers, a practice called dual licensing. of the loan amount, with a $5,000 cap, which adds to the typical buyer-side agent commission of up to 3%. For example, Realfinity pays LOs 1.4%
Today, a mortgage lender must have scalability in its operation, an ability to pivot quickly to meet changing market conditions and client needs, a well-designed technology stack and, above all, a keen sense of what its customers and the marketplace truly want from them.
HousingWire: Given the recent news about a few non-QM lenders shutting down, some loanofficers might be hesitant about working with non-QM. What would you say to those loanofficers? HW: What strategies can loanofficers employ to win with non-QM in the second half of 2022?
Top mortgage technology executives say their companies are embracing artificial intelligence (AI) in their operations but still relying on human decision-making to sell loans. “There’s one question every CEO, CTO, CIO, loanofficer, processor, underwriter, they all ask the same thing: will AI replace my job?”
The lawsuit, which combined two legal actions that were designated a class action, was filed on behalf of 5,377 loanofficers and other mortgage staffers employed by the bank in California from 2013 and 2019. The deal will provide $62.8 million to the class members, with the remainder going to plaintiffs attorneys.
Borrowers who would benefit from a temporary rate buydown are those who are getting into the market and plan on hanging onto the property for two to three years before moving up to a different type of property, Trudy Kelly, a senior loanofficer at Churchill Mortgage , said.
To further catapult wholesale channel growth, United Wholesale Mortgage (UWM) remains committed to developing proprietary technology and amplifying state-of-the-art training programs for mortgage brokers across the country. “At UWM recently launched an exclusive new marketplace called Boost.
And I love the idea that we can get so deep with these clients and really impact their lives for the better.” When I think about the reverse product specifically, it really is such a unique product in the sense that it is really part of a life-planning exercise.
In the homeownership journey, the consumer has a lot of conversations: they talk to a loanofficer, they talk to a client experience specialist, they may talk to someone in the servicing experience. And so it allows us to deliver these incredibly bespoke client-specific experiences that deliver the next level of personalization.
In his 20 years in mortgage banking, no year has compared to 2023 in terms of difficulty, said Ben Cohen, Guaranteed Rate ’s managing director and a top-producing loanofficer. It was another brutal year, pushing loan originators to work longer hours, close loans faster while diversifying their mortgage product offerings.
Meet your clients where they are Because originators’ loan activity has decreased significantly, it’s imperative that you incorporate new products and services in order to grow your business and meet borrowers’ needs in the current market. The bottom line: People are staying put. So how can you leverage this massive amount of equity?
The lender runs its business based on a “no-loan-officer” model in which all of its 45 employees are licensed and delegated to a specific role in closing a loan. Back in the 2007-2009 meltdown, we had loanofficers with us at that time.
HousingWire interviewed a dozen loanofficers and mortgage executives about their strategies for 2024, which mortgage products they expect to be in demand, and the magic rate needed to get sellers and buyers back in the market. If they want to know what’s going on with rates, their loan, AI can give them an answer.
At UWM we focus on our client service, operational efficiency and speed to close loans. With this unwavering focus, we help brokers close loans fast, get referrals and grow their business,” Chief Operating Officer Melinda Wilner said. Jason Bressler, Chief Technology Officer.
Consumers who use a mortgage broker instead of a retail lender save $9,400 over the life of the loan and that increases to $10,400 for minorities. Consumers get a lower rate , lower fees and an exceptional client experience when they work with an independent mortgage broker. HW: How is broker market share trending?
Because as loanofficers, they believe that there’s nothing better than a broker channel, and to them this is most important for their consumers,” said Kortas. “We Learning to utilize that technology for a database that can be used to maintain constant contact with clients and retain business was crucial, Smallwood said. “We’re
In November, Interfirst issued pink slips to hundreds of non-commissioned loanofficers at its call centers in Charlotte, North Carolina and Rosemont, Illinois, according to WARN notices in both states. I think 99% of the loans that I was writing there were refinances. 375% below the market.”
From there, lenders can work with their clients to increase credit scores and lower long-term financing costs, building trust along the way. That’s a savings of $40,000 over the life of the loan. Helping clients save big on mortgages isn’t the only reason lenders appreciate partnering with CreditXpert.
There are many more moving pieces and loan originators spend a great deal of time communicating with clients and their real estate agents. Rocket Pro TPO helps accelerate the entire mortgage process with underwriting speed and by offering brokers’ clients the information they need in a concise and clear format. .
The self-inspection experience is white-labeled with the clients brandingdisplaying their logo and colorsto maintain a seamless borrower experience. UPD: Fully compliant with GSE standards and approved to support the new hybrid appraisal offering using trained, background-checked data collectors.
2 However, these potential clients will also face challenges — namely market volatility, unpredictable interest rates and limited purchasing power due to increasing debt. That’s where reverse purchase financing comes into play, the funding option specifically designed for older Americans. “We
The biggest pain point we hear from our clients is turnaround time,” said Cindy Nasser, COO of PCV Murcor. And while the home buying process can be stressful and time-consuming for the borrower and the loanofficer, PCV Murcor prides itself on always keeping the borrower in mind.
That’s true even if those complex, multi-outcome tasks didn’t really require highly trained professionals. Those include collaborative communications (Realtor to closing officer; loanofficer to escrow assistant, etc.) for the exchange of information as well as simple, but common, client service communications.
Apart from selling produce that is popular in former Soviet countries, these stores represent a marketing opportunity for Alex Naumovych, a loanofficer at Draper and Kramer Mortgage Corporation. Maryland has over a dozen Eastern European stores that sell products like caviar, pumpernickel bread and salo, a Ukrainian-style bacon.
Like many loanofficers, Dicker was working nights and weekends, banging out refinancings and purchase mortgages at record-low rates for clients. One of Dicker’s clients this past weekend backed out of a $295,000 houmese purchase in Michigan this past weekend. The last two years have been good to Christian Dicker.
Coming off multiple quarters of financial losses , Rocket has accelerated those efforts in 2023, embarking on a remote local loanofficer hiring spree designed to capture purchase market business from real estate agent connections, sources told HousingWire.
According to Evan Kidwell, chief operating officer at Griffin Funding , a consumer-direct lender that launched non-QM operations in November 2020, the company is willing to hire newbie LOs and processors and give them on-the-job training. “If If you’re willing to learn and you’re coachable and trainable, that works too.”.
The lesson is not that title and settlement firms bear the responsibility for keeping their mortgage lender clients compliant in the eyes of various enforcement and regulatory elements. Third, are there documented training and self-enforcement mechanisms in place? That includes several strategic aspects.
So who could possibly be thinking about compliance right now, except maybe, compliance officers? This is not a suggestion where you drop what you’re doing, push your production team into training and staff up the compliance department. Who’s got time for that when the fish are jumping into the boat?
Like any powerful tool, it is essential to install proper fundamentals such as training, testing, accountability and continuous improvement before implementing. The machine learning model can be supervised, the data used for training can be governed, and results can be tested and even explainable given the appropriate design.
Our client development team spends a lot of time at conference forums and in retail branches educating loanofficers. The high interest rate environment has created a situation with more brokers wanting training to become experts in non-QM. Included in our education series is a course on how to source non-QM borrowers.
I have about five loanofficers helping me, and I have more than 30 processors and assistants helping me. CK: Has there been layoffs at Loan Factory as well? Nguyen: I would say more than 100 layoffs at Loan Factory, and many of them also left voluntarily. We also help realtors follow up with their clients.
You’ve probably staffed up on loanofficers equipped to handle this influx, and you may be shunning riskier, less immediately gratifying business. You’ve brought on processors, underwriters and loanofficers to accommodate the rise in refi volume, and perhaps that includes some wild incentive plans based on how much they can handle.
For example: Thank you for staying late to resolve that client issue. For instance, when you thank a loanofficer for their diligence, they might express appreciation to the processor who expedited the loan. Be specific about what youre grateful for and why it matters. And thats what great leadership is all about.
. “And while I agree that on the operational side — whether it’s your loan origination system, other software, or different marketing — you absolutely need specialization. “Different clients and their pace also play a role. There’s a lot that goes into it to help build confidence for our traditional loanofficers.”
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