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Celink awarded high net promoter score in recent customer survey

Housing Wire

Lansing, Michigan -based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an excellent rating of customer loyalty, following a survey of its clients. Celink is the current holder of the U.S. Celink is the current holder of the U.S.

Tools 359
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Wells Fargo pays $12M for wrongly denying mortgage modifications

Housing Wire

Wells Fargo agreed to pay $12 million to more than 1,800 mortgage borrowers to resolve a class action lawsuit that alleged the bank’s clients had loan modifications wrongfully denied due to calculation errors in the bank’s system. A judge from the U.S. The benefit distribute date is currently scheduled to occur on March 15.

Mortgage 435
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Rocket Companies’ Bill Emerson on HUD lawsuit: ‘We want the correct party responsible, not us’

Housing Wire

Per the Dodd Frank Act , back in 2010, appraisal independence is the rule, so a lender cannot get involved in the determination of value as it relates to an appraisal. Emerson: This was a three-time Rocket client. Why would we not want to help a three-time client? At the end of the day, the client didnt like the appraisal.

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Opinion: Here’s the latest data on what Realtors are witnessing in the housing market

Housing Wire

Notably, the market has contracted as fewer buyers can afford to purchase in today’s market with the rise in interest rates and the continual rise in home prices. Another measure the housing market, is whether a Realtor had a client who had a distressed sale in the last month. In comparison, in 2011, homes took 96 days to sell. .

Realtors 418
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How brokers can help today’s unique borrower

Housing Wire

In addition to self-employed workers, the “gig” economy — or independent contractors and freelancers who do short-term work for multiple clients — continues to grow. In 2019, the share of gig workers in companies jumped 15% compared to 2010, according to data from the ADP Research Institute.

Finance 370
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The appraisal industry’s hidden hand

Housing Wire

He started contracting with home mortgage lenders to appraise the value of the property tied to a loan. “It But DeZarn was an independent contractor business of one, and he lost his clients in 2008 when the housing market imploded. AMCs business model is to snare contracts from mortgage lenders, and serve as their appraiser middleman.

Appraisal 435
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Don’t Fall for These Real Estate Appraisal Myths

Birmingham Appraisal

If you had told me in 2010 that I would still be writing my appraisal blog 14 years later I would have said you were crazy, but here I am. Myth #3: The appraisal always comes in at the contract price I have heard this observation from others and would like to address it as a myth because it does not always happen.